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Technical field service

Technical field service

Unlike inhouse IT equipment at the workplace, the requirements of the technical field service are often much higher. In addition to individual software, measurement equipment, tools, spare parts and other accessories must be brought along. For more than 25 years, BORMANN has specialised in optimising these mobile processes. The goal: Seamless integration of IT hardware in your everyday workflow. As a manufacturer of IT hardware, we are able to accommodate your individual needs.
Support your mobile use case with BORMANN IT hardware

The focus of the technical field service is generally not on operating a technical IT device, but on the task itself. E.g. carrying out a repair order or an inspection, regular maintenance or an assessment. Even today, software attempts to support and simplify these processes as best possible, however, when it comes to IT hardware, costly compromises are often selected.

As an IT hardware manufacturer, BORMANN has set the goal of supporting mobile processes with suitable IT hardware to the greatest extent possible. The functional requirements are worked out together at joint meetings and, if necessary, at workshops with the project managers, their IT department and users. The result: IT hardware that all parties and users can work with.

Your advantages:

  • IT hardware that suits your application
  • Individual wishes and ideas can also be accounted for in the end product
  • You benefit from our expertise based on over 25 years of project experience

The solutions we have implemented to date include robust or "rugged" tablet PCs of all sizes, case systems and all-in-one PCs. We can also equip vehicles with docking stations, storage possibilities, vehicle gateways or solutions with integrated printers.

Mobile rugged tablet PCs for the technical field service

In many cases, rugged tablet PCs are in high demand among field service teams. In addition to classic products with immediate availability, we also offer proprietary BORMANN products. We offer hardware adaptations where products that exist on the market are modified to meet your requirements; also see OEM adaptation.

We not only help to ensure your software works properly with your terminal, we also advise you extensively when it comes to process optimisation.

Supporting technical field service teams with adaptations and accessories

In addition to tablet PCs, BORMANN is also capable of designing the full range of peripherals. From the integration of additional interfaces, e.g. RS232 to ergonomic adaptations, protective sleeves, case systems, docking stations and vehicle mounts. Implementations with integrated barcode scanners for quick and easy identification of spare parts or measuring stations.

The mobile workplace: Significant weight reduction thanks to being one step ahead

Especially when it comes to case systems, a solution from BORMANN offers substantial weight benefits from 30-40%. IT hardware, peripherals, measurement equipment and tools are not simply placed in the case and interconnected, they fuse with it to form a complete IT unit.

We're ready to take on your challenge.

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